Our Services

Certified Credit & Collection Expertise

Certified Credit & Collection is an accounts receivable management agency offering turnkey solutions tailored to the needs of our business partners. Serving as an extension of your business office, our outsourcing programs help healthcare providers survive in a marketplace characterized by increasing patient volume, complex managed-care obstacles, declining budgets, escalating security risks and rising technology costs.

Certified works with clients to reduce expenses, increase cash flow and customize programs for primary billing, re-billing, insurance follow-up and debt recovery. When you partner with us, you’ll enjoy direct access to decision-makers and ethical, efficient strategies for your financial goals.

Healthcare Revenue Cycle Experts

Driven by integrity, Certified Credit & Collection is a boutique agency that is highly responsive to our clients’ needs. Serving as an extension of your brand, we are proud to offer:

  • Accounts receivable management
  • Outsourcing programs
  • Electronic claim submission
  • Insurance follow-up
  • Secondary insurance billing
  • Self-pay collection services
  • Third-party bad debt collections
  • Installment payment contract management
  • Return mail & skip-tracing program
  • Workers’ compensation & no-fault claims collection
  • In-service education for clients
  • Best-in-class security & privacy protocols

The Certified Difference

Certified Credit & Collection is an accounts receivable specialist that serves and supports providers, hospitals and large health systems with consummate professionalism, transparency and attention to detail. Our industry-leading firm takes a supportive counseling approach to debt collection: building a rapport with consumers and treating them with the respect and dignity they deserve. With five decades’ experience serving health organizations throughout NJ, the Tri-State Area and the entire East Coast, we work diligently to increase your profitability while nurturing valuable patient relationships.

To discuss your accounts receivable management needs or speak with a member of the Certified management team, call 800.220.9300. You may also submit your confidential inquiry online, and we will respond promptly during business hours.

Accounts Receivable Management

Operating with integrity and skill, our specialists improve your cash flow with end-to-end accounts receivable services.

Insurance Follow‑up

Maximizing your reimbursement, our follow-up team assertively pursues unpaid claims and disputes improper denials.

Installment Payment Contracts

Trust Certified’s adept collection specialists to negotiate, manage and enforce patient installment agreements.

Self-Pay Patient Collections

Innovating the self-pay process, we use the latest consumer-friendly technology to shorten collection cycles and increase payment efficiency.

Bad Debt Collection

As experts in healthcare and other industries, we deliver results while enhancing client-patient relationships.

Return Mail Management

Facilitating the remediation of returned mail, we help you reconnect with patients and lower mail management costs.