The Certified Difference
Consider our firm an extension of your business office. Our boutique firm specializes in client and customer service and support with professionalism and attention to detail. We tailor service offerings to meet our clients’ needs and exceed their expectations. We are proud of our reputation as “the firm with integrity that you can trust.”
Most importantly, we are an experienced firm that treats consumers with respect. We work diligently to increase your profitability while nurturing valuable patient relationships.
Outstanding Client Service
When you partner with our client-focused firm, you’ll receive an immediate response to your questions and needs—coupled with direct access to Certified decision-makers. With every service offering, it is our goal to make your job easier, exceed your expectations and deliver superior results. We achieve these goals by communicating openly, problem-solving creatively and acting with integrity. Ultimately, we strive to serve as a resource for your staff and management team, providing the most responsive and effective support possible.
“I would strongly recommend forming a partnership with Certified Credit & Collection for anyone that has chosen to outsource the collection process within the healthcare industry.”
Focus on Consumer Relations
Exceptional patient relations is one of our most valuable core competencies and relates directly to the success we achieve in healthcare revenue recovery. As part of your partnership with the Certified Credit & Collection team, you can expect a patient-centric approach to patient-friendly collections.
Patient-Friendly Collection Approach
Certified uses a counseling approach with patients, which reduces complaints and increases revenue. Our skilled collectors are trained to review patient charges in a comprehensive manner, educate patients about available financial assistance, and present accelerated payment options with clarity and compassion. Working alongside your patients, we dramatically increase payments while enhancing consumer relations.
Experience the Certified Difference
Proud to serve clients in the Tri-State Area and across the U.S., Certified Credit & Collections offers a robust suite of accounts receivable and collection services. To partner with us or request information about our services, call 800.220.9300. For your convenience, you can also submit a confidential online inquiry.