Testimonials

Endorsements from Healthcare Partners

Certified Credit & Collection is a high-integrity, results-driven firm offering end-to-end AR management services. Specializing in the healthcare sector, we are proud to serve physicians, hospitals and healthcare systems across the U.S. Discover what clients are saying about Certified’s efficient, professional approach to managing your revenue cycle in a rapidly changing healthcare environment.

“Certified Credit & Collection is owned and staffed by the healthcare industry’s most competent and knowledgeable professionals. … Certified’s staff are considered an extension of our office.”

“Certified has an excellent performance history on the multi­-millions referred to them over the years. Their collections far exceed any other assigned collection agency utilized. The company interaction is great; Certified’s staff is considered an extension of our office. I cannot recall a single issue of contention or concern with Certified or its representatives in the many years working together. Certified has performed exceptionally well in several organizations for which I have been employed.

Due to their tremendous performance, Certified deserves an excellent recommendation. They have certainly earned it.”

Corporate Director, Patient Financial Services

Veronica, Corporate Director, Patient Financial Services

“Certified’s healthcare collection expertise and outstanding technology have yielded excellent recoveries for our facilities.”

“Positive patient relations and responsiveness are important to Saint Clare’s Health System. Certified Credit & Collection has met and exceeded our expectations. I highly recommend Certified Credit & Collection for collection services.”

Director, Patient Financial Services

Arlene, Director, Patient Financial Services

“Certified’s staff has always emphasized courtesy and professionalism when dealing with our patient population.”

    “In addition to Certified’s outstanding recoupments, the top management has always been pleasant and reasonable to deal with. I would sincerely recommend their services to any organization looking for collection services.”

    Director, Patient Financial Services

    Frank, Director, Patient Financial Services

    “What sets Certified apart from other agencies is their attention to detail, their timely ability to process and provide information, and their continuous upgrading of technology.”

      “Atlantic Health System has found Certified to be our most productive partner within the collections process. Simply put, Certified is an excellent partner to do business with and has always represented Atlantic Health System in the most professional manner. I would highly recommend their services to any organization in search of a partner in the collection area, particularly in the healthcare industry.”

      Corporate Director, Patient Financial Services

      Nancy, Corporate Director, Patient Financial Services

      “I would strongly recommend forming a partnership with Certified Credit & Collection for anyone that has chosen to outsource the collection process within the healthcare industry.”

      “Certified is one of three collection agents that Hackensack University Medical Center utilizes on a continual basis. With that said, Hackensack University Medical Center monitors the performance of our collection agents on a quarterly basis. We utilize only the top performing agencies in the industry.

      In addition to being one of our three collection agents, their representatives have provided our employees with on-site training regarding first-party collection techniques in the healthcare industry. We have chosen Certified to provide this service because I have found, without question, that their employees and management are the most well-versed in effective collections while maintaining positive patient relations—especially with the rapidly changing laws in healthcare.”

      Customer Service/Collections/Charity Care Manager

      Michael, Customer Service and Collection Manager