Since 1969

Creating Your Ideal Agency Relationship.

Our full-service accounts receivable and debt recovery firm is a results-driven extension of your business office.

About Us

Our Services

Certified defines success on your terms by tailoring accounts receivable and debt recovery services to your unique needs. We've built our reputation on client-focused service, patient-centered support and sophisticated technology.

Accounts Receivable Management

Operating with integrity and skill, our specialists improve your cash flow with end-to-end accounts receivable services.

Installment Payment Contracts

Trust Certified’s skilled collection specialists to negotiate, manage and enforce patient installment agreements.

Insurance Follow‑up

Our insurance follow-up team pursues outstanding claims, short-paid claims and improper denials to maximize your reimbursement.

Bad Debt Collection

As experts in healthcare and other specialty industries, we deliver results and enhance client-patient relationships.

Return Mail Management

Facilitating the remediation of returned mail, we help you reconnect with patients and lower mail management costs.

Self-Pay Patient Collections

Innovating the self-pay process, we use the latest consumer-centric technology to shorten collection cycles and increase payment efficiency.

  • Accounts Receivable Management

    Operating with integrity and skill, our specialists improve your cash flow with end-to-end accounts receivable services.

  • Installment Payment Contracts

    Trust Certified’s skilled collection specialists to negotiate, manage and enforce patient installment agreements.

  • Insurance Follow‑up

    Our insurance follow-up team pursues outstanding claims, short-paid claims and improper denials to maximize your reimbursement.

  • Bad Debt Collection

    As experts in healthcare and other specialty industries, we deliver results and enhance client-patient relationships.

  • Return Mail Management

    Facilitating the remediation of returned mail, we help you reconnect with patients and lower mail management costs.

  • Self-Pay Patient Collections

    Innovating the self-pay process, we use the latest consumer-centric technology to shorten collection cycles and increase payment efficiency.

The Certified Difference

About Us

Founded in 1969, Certified Credit & Collection provides high-integrity collection and billing services for healthcare providers and their patients. Specializing in medical reimbursement and revenue recovery solutions, we build collaborative, client-driven partnerships with hospitals, physicians and large health systems.

Certified adheres to industry-best practices and assures regulatory compliance. We are a leader in healthcare receivables management, insurance claims billing and follow-up and self-pay debt collection.

The Certified Difference

Client Reviews

  • "Certified Credit & Collection is owned and staffed by the healthcare industry’s most competent and knowledgeable professionals. … Certified’s staff are considered an extension of our office."

    Veronica, Corporate Director, Patient Financial Services

  • "Certified's healthcare collection expertise and outstanding technology have yielded excellent recoveries for our facilities."

    Arlene, Director, Patient Financial Services

  • "Certified's staff has always emphasized courtesy and professionalism when dealing with our patient population."

    Frank, Director, Patient Financial Services

Take the Next Step

Partner With Certified

Connect with our skilled, supportive accounts receivable and debt recovery specialists today.